Player Safety First

Responsible Gaming at e7bot

At e7bot, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal hardship. This page explains the tools, policies, and support resources e7bot provides to help every player on the platform maintain healthy, in-control gaming habits.

21+ Players Only
Deposit & Loss Limits
Self-Exclusion Tools
Time-Out Features
Play Safe
21+ Only e7bot is strictly for adults aged 21 and above. Gambling can be addictive. Please play responsibly and within your means.
Gaming Should Always Be Fun

e7bot is committed to providing a safe, fair, and transparent gaming environment for all players in Bangladesh. We take responsible gaming seriously — not as a regulatory formality, but as a genuine obligation to the community we serve. Whether you enjoy BPL cricket betting, live casino games, slots, or arcade titles, our platform is designed to keep your experience enjoyable and under your control at all times.

Gambling is a form of entertainment. Like any form of entertainment, it works best when approached with clear boundaries, realistic expectations, and a healthy mindset. Problems arise when gambling stops being fun and starts affecting your finances, relationships, or mental wellbeing. e7bot has built a comprehensive set of tools and policies specifically to help you recognise those boundaries and act before they become a problem.

Our responsible gaming framework covers four core pillars: prevention (age verification and awareness education), control (deposit limits, loss limits, and wagering limits), time management (session reminders and time-out features), and recovery (self-exclusion and support pathways). Each pillar is described in detail on this page.

Need help right now? If you feel your gambling is becoming a problem, do not wait. Contact the e7bot support team directly at [email protected] and request an immediate account review or self-exclusion. Our team responds promptly to all responsible gaming requests.
Six Ways e7bot Keeps You in Control

Every one of these tools is available to all registered e7bot users at no cost. Access them at any time through your account settings panel.

Deposit Limits

Set a maximum amount you can deposit into your e7bot account per day, per week, or per month. Once your limit is reached, no further deposits are accepted until the period resets. Lowering a limit takes effect immediately; increasing a limit requires a 7-day cooling-off period to give you time to reconsider.

Loss Limits

Define the maximum net loss you are comfortable with over a defined period. If your losses across betting and casino games reach the threshold you set, your account will automatically pause wagering for the remainder of the period. This tool is particularly effective at preventing chasing behaviour after a losing run.

Wagering / Stake Limits

Cap the maximum stake per bet or per spin. This is useful for players who find themselves placing larger-than-intended bets during extended sessions. Wagering limits apply across all product verticals — sports betting, live casino, slots, and arcade games — so no category bypasses the restriction.

Reality Checks & Session Reminders

Enable in-session pop-up notifications that appear at intervals you choose — every 30, 60, or 90 minutes. Each reminder displays how long you have been playing and your net session result to date in Bangladeshi Taka (৳ BDT). This feature helps counteract the time-distortion effect that extended gaming sessions can create.

Time-Out (Short Break)

Take a temporary break from the e7bot platform for a set period: 24 hours, 3 days, 7 days, or 30 days. During a time-out, your account is suspended — you cannot log in, place bets, or make deposits. Time-outs cannot be reversed once activated. Your account balance is preserved and accessible again when the period ends.

Self-Exclusion

Request a permanent or long-term exclusion from the e7bot platform. The minimum self-exclusion period is 6 months; you may also choose 1 year, 3 years, or permanent closure. During self-exclusion, your account is fully locked, all promotional communications are suppressed, and re-registration attempts from your device and payment methods are blocked.

How to Activate Responsible Gaming Tools

All responsible gaming tools on e7bot are accessible directly from your account. No phone calls, no waiting periods for activation — limits and time-outs take effect the moment you save them. Here is how to find and apply them.

Need immediate help? If you cannot access your account or need an urgent exclusion applied, email [email protected] with the subject line "Responsible Gaming — Urgent". Our team will action the request within 24 hours.

Step 1 — Log In to Your Account

Navigate to the e7bot Login page and sign in to your registered account using your username and password. All responsible gaming settings are located within the account management area, which is accessible to verified account holders only.

Go to: Account → Settings → Responsible Gaming

Step 2 — Choose Your Limit or Tool

Select the tool you want to apply: Deposit Limit, Loss Limit, Wagering Limit, Reality Check, Time-Out, or Self-Exclusion. For financial limits, enter the maximum amount in Bangladeshi Taka (৳ BDT) and select the period (daily, weekly, or monthly).

Limits take effect immediately upon saving

Step 3 — Confirm and Save

Review your settings and confirm. e7bot will send a confirmation to your registered email address or mobile number. Keep this confirmation for your records. If you do not receive a confirmation within 15 minutes, contact [email protected] immediately to verify that the limit has been applied.

Check your inbox or bKash/Nagad notification for confirmation
Warning Signs of Problem Gambling

Problem gambling rarely appears suddenly — it develops gradually and is often difficult for the individual to recognise from the inside. The warning signs below are commonly associated with gambling behaviour that has moved beyond healthy entertainment. If you recognise several of these patterns in yourself, we strongly encourage you to use e7bot's self-exclusion tool or contact support immediately.

Important: Experiencing one or two of these signs occasionally does not necessarily indicate a serious problem. However, if multiple signs appear consistently over days or weeks, it is time to take action.
Chasing Losses

Placing increasingly large bets in an attempt to recover money lost in previous sessions. Chasing losses is one of the most common and dangerous patterns in problem gambling behaviour.

Losing Track of Time

Regularly spending far more time on the platform than you originally intended, or losing awareness of how long a session has lasted. This is why e7bot's reality check reminders are a valuable tool.

Gambling Beyond Your Means

Using money earmarked for essential expenses — rent, food, utility bills, family obligations — to fund gambling activity. Borrowing money specifically to gamble is a serious red flag.

Concealing Gambling Activity

Hiding your gambling activity, bet amounts, or losses from family members, friends, or colleagues. Secrecy around gambling is often a sign that the individual themselves recognises the behaviour has become problematic.

Mood Dependent on Outcomes

Experiencing significant irritability, anxiety, or depression when unable to gamble, or when gambling results are negative. Healthy gambling does not significantly affect your emotional baseline.

Failed Attempts to Stop

Repeatedly trying to cut back or stop gambling but finding yourself unable to do so. If self-control alone has not worked, structured tools like self-exclusion provide a reliable external barrier.

Ask Yourself These Questions

The following questions are adapted from internationally recognised problem gambling screening tools. Read each question honestly and reflect on your gambling habits over the past 12 months. If you answer "yes" to three or more questions, please consider using e7bot's self-exclusion tool or seeking external support.

1
Have you ever bet more money than you could truly afford to lose in a single session or week?
2
Have you needed to gamble with larger amounts of money over time to get the same level of excitement or enjoyment?
3
Have you tried to win back money you lost by gambling more, rather than accepting the loss and stopping?
4
Have you borrowed money, sold possessions, or used savings intended for other purposes in order to fund your gambling?
5
Have you felt restless, irritable, or anxious when you tried to reduce the amount you gamble or stop altogether?
6
Has gambling caused significant tension, arguments, or dishonesty in your relationships with family members or close friends?
7
Have you missed work, studies, or important family commitments because of time spent gambling or recovering from a gambling session?
8
Have you hidden the extent of your gambling activity — including the time spent or amounts wagered — from people close to you?
If you answered "yes" to three or more of the above questions: Please consider using e7bot's self-exclusion tool immediately, or contact our support team at [email protected] with the subject line "Responsible Gaming Request". We take all such requests seriously and act without delay.
Help Is Available — You Are Not Alone

e7bot encourages any player who is concerned about their gambling habits to reach out — to us directly or to one of the support resources below. Seeking help is a sign of strength, not weakness.

e7bot Support Team

Contact our dedicated responsible gaming support team directly. Email [email protected] with the subject line "Responsible Gaming Request" and we will respond within 24 hours with a personalised action plan.

Talk to Someone You Trust

Sometimes the most effective first step is an honest conversation with a trusted friend, family member, or colleague. Sharing your concerns with someone who knows you personally can provide immediate emotional relief and practical support.

Mental Health Professionals

Gambling disorder is a recognised mental health condition. Consulting a qualified psychologist or counsellor in Bangladesh for cognitive-behavioural therapy (CBT) is one of the most effective long-term treatments for problematic gambling behaviour.

Community & Peer Support

Peer-support communities — including Gamblers Anonymous chapters and online forums — connect people who are working through similar challenges. Hearing from others who have successfully reduced or stopped gambling can be a powerful source of motivation.

A Note on Privacy: All responsible gaming requests sent to e7bot are handled with complete confidentiality. Your request will not be shared with other players, disclosed publicly, or used for any purpose other than protecting your account and wellbeing. Your personal data is processed in accordance with our Privacy Policy.
Strictly 21 and Above

e7bot operates a zero-tolerance policy toward underage gambling. All users must confirm that they are at least 21 years of age at the point of account registration. This is not merely a checkbox — identity verification (KYC) is conducted on all accounts before any withdrawal is processed, and may be triggered earlier at e7bot's discretion.

During KYC, players must submit a valid government-issued photo identification document — such as a Bangladesh National Identity Card (NID), passport, or driving licence — confirming their full name and date of birth. Any account found to belong to a person under 21 years of age will be immediately suspended, all bets voided, and the account balance withheld pending investigation.

If you are a parent or guardian in Bangladesh and you believe a minor in your household has accessed or registered for e7bot, please contact us immediately at [email protected]. We will act promptly and in strict confidence.

NID Verification

Bangladesh National Identity Card required for KYC completion on all accounts.

Passport Accepted

Valid Bangladeshi or international passport accepted as an alternative identity document.

Secure Processing

All identity documents are processed via SSL-encrypted, access-controlled verification systems.

Zero Tolerance

Any account verified as belonging to a person under 21 is immediately suspended and closed.

Ready to Enjoy e7bot Safely?

Armed with the right tools and awareness, gambling on e7bot is an entertaining and rewarding experience. Set your limits, stay within your means, and explore everything the platform has to offer — from BPL cricket betting and live casino to premium slots and arcade games.

21+ Only — Please gamble responsibly and within your means